Surveys and Forms

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Online Customer Service Survey

Please correct the field(s) marked in red below:

Columbia County 3-1-1 Call Center Evaluation
You contacted the 3-1-1 Call Center by:
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Date you contacted the 3-1-1 Call Center:
Your initial inquiry to the 3-1-1 Call Center was handled by:
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The representative(s) treated me courteously and professionally:
 *
The representative answered my questions and/or solved my problem:
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Overall, I felt the 3-1-1 Call Center handled my situation:
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Please list any other comments/suggestions to improve our Customer Service.

Departmental Evaluation
Please share with us, below, how the department dealt with your problem.
Please type the department name in which your concern was with or was directed to:
The department representative(s) treated me courteously and professionally:
The department representative was prompt in contacting me to discuss my concern(s):
The representative answered my question(s) and/or solved my problem:
Overall, I felt the department handled my situation:
Please list any other comments/suggestions to improve our Customer Service.

Contact Information
If you would like someone to contact you, please let us know the most convienient method and time of day.
Name
Method of contact preferred:
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Contact Info:

  1. To receive a copy of your submission, please fill out your email address below and submit.