Emergency Response Procedures for Animal Services
Animal Control Officers are on duty Monday-Friday from 8:00 a.m. to 5:00 p.m. (closed for lunch from noon-1 p.m. unless emergency). For animal related emergencies that take place after hours, on weekends, or holiday’s contact 911 to have an Animal Control Officer dispatched.
The on-call officer is only authorized to respond to the following emergencies. All other calls will be handled the following regular business day.
• Severely Sick or Injured Domestic Animals
The on-call officer may respond to sick or injured animals that cannot wait until 8:00 a.m. the following weekday.
If your pet is sick or injured you must contact your veterinarian or an emergency veterinarian. The on-call officer will not assist with owned animals.
• Animal Bites
The on-call officer may respond to bite cases in which the bite from a dog, cat, or wildlife has broken the skin of a human victim.
The on-call officer may respond to bite cases in which the bite from a wildlife rabies vector (raccoon, skunk, fox, etc.) has broken the skin of an owned domestic dog or cat.
If the biting animal is contained by the owner and no longer running at large, the on-call officer may take the bite report over the phone and enforce the quarantine the following business day.
• Vicious Animals
The on-call officer may respond to complaints of vicious animals creating a public safety threat which have been verified by on-duty law enforcement personnel.
• Livestock at Large
The on-call officer may respond to complaints of loose livestock on the roadways which have been verified by on-duty law enforcement personnel.
• Severe Animal Cruelty Situations
The on-call officer may respond to backup requested by law enforcement for severe animal cruelty situations, etc. which cannot wait until 8:00 a.m. the following weekday.